As a leading background screening company, Bchex relies on precise address histories and comprehensive identity information to efficiently deliver high-quality background screening results and meet client requirements.
Bchex expects to save $900K to $1.2M over the next 48 months when implementing IDI background screening solutions
Challenge
The address information Bchex previously leveraged as part of its trace process frequently led to inconsistencies. Many individuals claimed the reported addresses were incorrect, resulting in inaccurate criminal record findings. To resolve these issues, Bchex had to increase the number of manual county searches, dispatching court researchers to verify records. This manual process was expensive, caused screening delays, and required amended reports, creating inefficiencies for both Bchex and their clients.
Solution
Bchex knew it needed more accurate data to enhance its screening process and decided to test IDI against two of the industry’s largest trace providers. They found that IDI delivered more precise address histories, significantly reducing errors and unnecessary county searches.
Bchex will significantly reduce search costs per record by leveraging IDI over our prior provider, achieving anticipated savings of $900K–$1.2M over the next 48 months through the elimination of unnecessary government access fees and streamlined county search requirements. We sought out a vendor that is more accurate than anyone else in the industry and we think we have that with IDI.
— Randall Wilson
Director, Bchex
Results
With IDI, Bchex achieved:
A 20% reduction in credit header address inconsistencies
Lower search costs per record
Faster processing, optimizing resources and increasing profitability
For more information about this case study or to learn more about IDI background screening solutions, please contact IDI at 855-466-1695, by email or sign up for a trial.